How Indeed Flex Scaled Self-Serve Onboarding to 90% With Onboarded’s AI Platform

Overview

How Indeed Flex Modernized Onboarding With AI

Before Onboarded, Indeed Flex’s recruiters spent days converting client-specific onboarding materials (PDFs, paper forms, and static HR documents) into digital experiences. Meanwhile, fragmented workflows caused friction for job seekers, lowering conversion rates.

Now, Onboarded’s AI Form Builder digitizes and configures new onboarding flows in minutes, unlocking faster launches for new clients and markets. Unified and connected mobile forms allow candidates to get to work faster.

Why Onboarded Became a Strategic Growth Lever

By embedding Onboarded in their mobile app, Indeed Flex automated and centralized onboarding. This unlocks revenue faster, reduces cost-to-scale, and differentiates Indeed Flex from traditional staffing competitors.

The Challenge

Manual HR Workflows Slowed Candidate Activation

• Manual digitization of client compliance materials (ex: PDFs, trainings, local compliance requirements)
• Low candidate conversion due to fragmented user experience across 3rd-party tools
• Limited recruiter visibility into candidate status
• Recruiters navigating multiple systems to verify results and assign skills‍
• Heavy recruiter operations involvement every step of the way

The Solution

Embedded Mobile Onboarding for Higher Candidate Completion

• Highly-configurable policies supporting background checks, drug tests, questionnaires, training videos, and other client specific requirements
• Automating manual administration of form/policy configuration
• State-compliance library for rapid US expansion
• API-first to provide visibility for recruiting team and automate skill assignment‍
• Embedded, branded experience to match Indeed Flex’s brand and increase conversion

The Results:

From 7% to 90% Self-Serve Completion Rates

• Cost savings: 90% of US candidates are able to self-serve onboarding, up from 7%
• Increase revenue: New and customized client onboarding setup time reduced from a week to less than a day‍
• Reduce recruiter overhead: By consolidating status/results and automating skill assignment

Ready to cut onboarding time from weeks to hours?

We’ll show you how Onboarded simplifies forms, compliance, and candidate activation end to end.

→ Schedule a demo today